Cancellation & Refund Policy

30-day money-back guarantee

If you're not satisfied with a paid purchase, you can request a refund within 30 days of payment by emailing [email protected] from the email address on your account, with your order details. Approved refunds are issued to your original payment method.

How to request a refund

• Email [email protected] from your account email.
• Include your registered email and the order or payment reference.
• Tell us briefly what went wrong — it helps us improve, and isn't required for a refund within the guarantee window.

Subscriptions

You can stop using a subscription at any time. Cancelling stops future access at the end of your current paid period; we do not provide partial refunds for an unused portion of a billing period except as required by law or under the 30-day guarantee above.

One-time products & credits

One-time purchases (for example, CV export credits) are covered by the 30-day guarantee. Once credits have been substantially used, we may decline or pro-rate a refund at our reasonable discretion.

Processing time

Once approved, refunds are processed through our payment gateway, Razorpay, and typically reach your account within 5–10 business days, depending on your bank or card provider.

Exceptions

We may decline refunds for purchases outside the 30-day window, or where we reasonably believe the request is fraudulent or abusive (for example, repeated buy-and-refund activity).

Contact

For any billing or refund question, email [email protected]. We typically reply within one business day.